August 28, 2019
Three reasons why Windows Server and SQL Server customers continue to choose Azure
For the past 25 years, companies of every size have trusted Windows Server and SQL Server to run their business-critical workloads. In fact, more than 70 percent of on-premises server workloads today run on Windows Server.
How To Win With A Tech-Forward Customer Experience
This article explores the role of technology in curating customer experience. In an era when customers often view businesses, products, and services as commodities, customer experience is becoming a key differentiator.
August 27, 2019
What is Cloud Migration and Why is it Important
Why cloud? The digital revolution has empowered customers with more choices, requiring businesses to exchange outdated practices with modern solutions in a competitive landscape. In response, growth and adoption of cloud services are increasing across industries and businesses. This article explores six advantages of choosing the cloud.
Microsoft Dynamics 365 Business Central capabilities doc
This document outlines the key benefits and capabilities of Dynamics 365 for SMBs across all aspects of their business.
View: Microsoft Dynamics 365 Business Central capabilities doc
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Customer story: Jumeirah Hotels
Jumeirah Hotels & Resorts--owners of some of the world's most luxurious hotels--has a reputation for delivering world-class hospitality. In their tradition of excellence, the company compiles data through its customer loyalty program to customize and deliver personalized messaging. This has resulted in nearly 50% customer engagement and a 10% increase of year-over-year revenue.
Customer story: Toronto Zoo
Moving from pen and paper to a culture of cloud-based technology, the Toronto Zoo has revolutionized the way employees work. Using Office 365, they have improved internal processes and data sharing with partners around the world.
August 26, 2019
SMB security: infographic
This infographic outlines common security breach scenarios caused by human error and the ways in which Microsoft 365 is addressing these problems through built-in security protocols.
Customer Story: SitePro - part 3
This week, delve deeper into the multiple service offerings from Azure that allow SitePro to run their entire turnkey application from this single platform.
August 20, 2019
Business owners guide E-book
This E-book outlines common problems that start to occur for small businesses as they outgrow their current systems and what business owners should keep in mind when looking for potential solutions.
With GDPR Disrupting Email Marketing, LinkedIn Is the Best Alternative
This article explores how marketers can get ahead of the curve when moving to LinkedIn-centered marketing in response to the passage of General Data Protection Regulation, an EU data protection law that is disrupting common email marketing strategies.
Transforming sales: Microsoft removes obstacles and gives back time with Dynamics 365
Digital transformation has reached every business, including Microsoft. With the change, Microsoft has undergone a revamp of their sales culture. With tools like Dynamics 365, Azure cloud solutions, and Office productivity, they've created a curated sales experience that eliminates hours of administrative processes to empower sellers with innovative tools.
View: Transforming sales: Microsoft removes obstacles and gives back time with Dynamics 365
Microsoft migrates 150,000 mailboxes to Exchange Online
Before releasing Office 365 to the public, Microsoft recognized the advantage--to both users and the company--of migrating to Exchange Online. Exchange Online offers the ability to access email from anywhere on any device and much more. Exchange Online is one way in which Microsoft chose to modernize its business. Bay Area IT Solutions, Inc. and Microsoft want you to have a modern, agile workplace. Contact us for more information on how we can help you migrate to the cloud.
View: Microsoft migrates 150,000 mailboxes to Exchange Online
August 19, 2019
Microsoft Dynamics for Customer Service
How do you keep track of your customers? Microsoft Dynamics 365 is the next generation of intelligent business applications that enable your organization to grow, evolve, and transform. These applications unify CRM and ERP capabilities with purpose-built applications that work seamlessly together to help manage specific business functions.
Day in the life--Financial services
Ever wonder what a day in the life of a financial services professional is like? With cloud email, partners can manage their business on the go and safeguard customer data. With Outlook, features like FindTime make it easy to identify gaps in schedules and set meetings, saving valuable time. Bay Area IT Solutions, Inc. and Microsoft want you to have access to professional cloud email for your mobile and agile business. Contact us today to learn more.
Kelly Roofing - Taking Business to the Next Level with Microsoft Dynamics
Using Dynamics 365 Business Central keeps Kelly Roofing's business up-to-date and secure.
SQL Server 2008 and 2008 R2 end of support is coming
Sadly, all things must come to an end. With end of support coming up for SQL Server 2008 and 2008 R2, use this document to help you make a smooth transition and learn about the new features arriving with SQL Server 2017 and Azure SQL Database Managed Instance.
The total economic impact of Microsoft Azure SQL Database managed instance
What is the economic impact of switching from an on-premises SQL Server to Azure? Microsoft asked Forrester to find out. Four client interviews later, the results are in: See how you can save by switching to Azure!
View: The total economic impact of Microsoft Azure SQL Database managed instance
Customer story: RLH Corporation
Discover how Red Lion Hotels Corporation used Dynamics 365, Microsoft Teams, and Office 365 to digitally transform their internal processes to drive higher guest satisfaction. Faced with data-quality issues, the challenges of combining two legacy CRM platforms, and a need to improve internal communications, RLH Corporation consolidated disparate systems into a single platform.
August 14, 2019
Announcing new options for SQL Server 2008 and Windows Server 2008 End of Support
This article outlines the end of support timeline for SQL Server 2008 and 2008 R2 and Windows Server 2008 and 2008 R2, as well as options and recommendations for current users moving forward.
August 13, 2019
Why Cloud (By Default) Gives You Security You Couldn't Afford Otherwise
Regardless of your industry, security should be a top concern. That's what makes moving to the cloud so attractive for IT pros. The increased mobility, flexibility, and ability to go serverless all have their place but the default security upgrade you receive by moving to the cloud is undeniably one of the greatest benefits. Microsoft and Bay Area IT Solutions, Inc. can help you find the solution that's right for your organization. Contact us today to find out more.
Technology Trends That Will Radically Change The Face Of Customer Care
Customer service has been around for a long time. But with new tech, customer service is changing rapidly. Microsoft Dynamics 365 has the capability to radically improve your customer service experience. Drive business results with next-generation, multi-channel applications that infuse artificial intelligence (AI), mixed reality, social, and mobile capabilities for rapid innovation.
It's time for small and midsized businesses to finally move beyond information silos
Learn how the integrated Dynamics 365 Business Central opens the door for small and medium size businesses to make the most of their data and avoid troublesome inefficiencies.
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Customer story: TransBlue
Flexibility and mobility are important for any businesses operating in today's digital age. Especially for small businesses. Without a robust IT department, TransBlue took on the challenge of modernizing their workplace with Microsoft 365. With tools like Skype and Teams, they can collaborate from afar saving them time and resources. Bay Area IT Solutions, Inc. wants to help you modernize your workplace. Contact us today for more information on how we can help.
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August 12, 2019
Customer story: Providence St. Joseph Health
Providence St. Joseph Health is moving beyond the typical call center to provide more personalized experiences for patients. Liaisons from its Patient & Provider Engagement Center are solving industry-wide challenges--creating more personalized patient experiences, better addressing patient needs, and helping patients access the right care with the right providers.
Kelly Roofing - Providing excellent customer service with the support of Microsoft Dynamics
Microsoft Dynamics 365 Business Central offers the unique ability to run all aspects of a business through a single, customizable system. For Kelly Roofing, this means a platform that can grow with them, allowing them to provide the best possible service to their customers at all times.
Security - common mistakes
This graphic identifies common security weaknesses that make small businesses easy targets for cybercriminals and provides insight on how best to address them.
Customer Story: SitePro video 2
Watch SitePro combine on-site data and Azure to bring value and efficiency to their customers' site management operations.
Customer Story: SitePro
SitePro gained a competitive advantage by combining onsite sensors and data collection with online data processing and management using Microsoft Azure. As a result, they were able to provide faster and more effective service to their customers, which in turn strengthened the offerings of their customers. It's a win for everyone.
August 5, 2019
Dynamics 365 better together with Office 365 E-book
Learn how Dynamics 365 Business Central can help small businesses eliminate redundancy, increase effectiveness, and decrease response times at every level.
How The Compliance Function Is Evolving In 2018 -- Five Key Findings
As the rate of game-changing technological shifts continue to increase across multiple industries, compliance functions will need to reevaluate how they go about examining risk and implementing risk-management protocols. What should compliance functions be doing now to proactively adapt to this changing environment? And what can you do to help them along this journey?
Kelly Roofing uses Dynamics 365 to connect and grow their business
Watch how a family-owned roofing business in Naples, FL that outgrew their existing accounting solution used Dynamics 365 Business Central to centralize finance, operations, and sales functionality and streamline business processes.
Customer Story: Kelly Roofing
Watch Kelly Roofing weather even the toughest business challenges using the efficient and integrated Dynamics 365.
Customer Story: Marshall Public Schools
Marshall Public Schools are preparing their students for life after graduation using Windows 10 in S Mode. Students are able to gain valuable technological skills without requiring the school district to sacrifice security.
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